Last updated: September 2026
snug-iris is committed to complying with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. We take the protection of your personal data seriously and have implemented appropriate measures to safeguard your information.
snug-iris acts as the data controller for personal information collected through this website and in the course of providing our services. This means we determine the purposes and means of processing your personal data.
We process personal data under the following legal bases:
As a data subject, you have the following rights:
You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of your request.
If you believe any personal data we hold is inaccurate or incomplete, you have the right to request correction. We will respond to such requests within one month.
You may request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected or you withdraw consent.
You can request that we limit how we use your data while a complaint is being investigated or if you have objected to processing.
Where technically feasible, you have the right to receive your personal data in a structured, commonly used format and to transmit it to another organisation.
You may object to processing of your personal data for direct marketing purposes or when processing is based on legitimate interests.
You have the right not to be subject to decisions based solely on automated processing that significantly affect you. We do not currently engage in automated decision-making of this nature.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Enquiry data is typically retained for two years unless a longer retention period is required for legal or business purposes.
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures are regularly reviewed and updated as necessary.
We do not routinely transfer personal data outside the United Kingdom or European Economic Area. If such transfers become necessary, we will ensure appropriate safeguards are in place.
To exercise any of your rights under GDPR, please contact us using the details below. We may need to verify your identity before processing your request. We will respond to all legitimate requests within one month.
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection.
For data protection enquiries or to exercise your rights:
snug-iris
42 Thornton Road
Bradford, BD1 2EP
United Kingdom
Email: [email protected]